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Home arrow Human Interest arrow Local arrow Evan Barclay, Divemaster, Dive! Tutukaka
Evan Barclay, Divemaster, Dive! Tutukaka PDF Print
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Human Interest - Local
Written by MYOB Awesome Service   
Tuesday, 06 October 2009

The first winner of a national MYOB Awesome Service Awards epitomizes the values associated with fantastic customer service, as Aucklander Sandra Moorhead explains:

"I am a Dive Leader, originally from the UK but now a proud Kiwi, with 7 years diving experience.   Many of my diving friends from the UK visit me in NZ, and I always take them to dive the Poor Knights Islands.

We usually dive with Dive Tutukaka, but one particular day we had booked with another dive operator, who let us down and cancelled the trip 5 minutes before we were due to set off, leaving us stranded on Tutukaka Wharf with our dive kit and no boat.

So we raced up to Dive Tutukaka to see if they could take us out diving instead.  Their boat was full and about to set off, but Evan made the decision to put another boat on for us at the drop of a hat.  He called an off duty staff member, who got out of bed and joined the crew at a moment's notice, freeing up Evan to skipper another boat just for us.

Full story...

Also see The MYOB Awesome Service Award winners' gallery

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Last Updated ( Tuesday, 06 October 2009 )
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